Privacy Policy

Thinking for a Change ("we," "us," or "our") operates the thinkingforachange.info website and online learning platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or enroll in our courses.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the platform.

We use the information we collect to:

• Provide, operate, and maintain the learning platform
• Process transactions and manage your account
• Track course progress and issue certificates of completion
• Personalize your learning experience with AI-guided recommendations
• Determine refund eligibility based on viewing time and downloads
• Send account-related communications (order confirmations, progress updates)
• Send marketing communications (with your consent; you can opt out at any time)
• Improve our platform, courses, and services
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure password hashing (passwords are never stored in plain text)
• Regular security assessments and updates
• Access controls limiting who can view your data
• Secure payment processing through trusted third-party providers

While we strive to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

We do not sell your personal information. We may share data with:

• Payment processors — to process transactions securely
• Email service providers — to deliver account notifications and marketing communications
• Analytics providers — to understand platform usage and improve our services
• Law enforcement — when required by law or to protect our legal rights

All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify.

We use cookies and similar technologies to enhance your experience. These include:

• Essential cookies — required for login, cart functionality, and site operation
• Preference cookies — remember your settings and preferences
• Analytics cookies — help us understand how visitors interact with the platform

You can control cookie preferences through your browser settings. Disabling certain cookies may limit platform functionality.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the email below.

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Thinking for a Change
291 N Cleveland Massillon Rd, Ste 201 A-4
Akron, OH 44333
Phone: 1-800-674-7919