Policy

Refund Policy

Please review our refund conditions before purchasing.

No Refund After Download

Once any course content has been downloaded for offline access, the purchase is final and no refund will be issued.

60-Minute Viewing Limit

Refunds are only available if you have viewed no more than 60 minutes of total lesson content across all lessons in the course.

Refund Eligibility

You are eligible for a refund if:

  • You have not downloaded any course content for offline access
  • You have viewed no more than 60 minutes of total lesson material
  • Both conditions above must be met

You are NOT eligible for a refund if:

  • You have downloaded any course content (videos, audio, PDFs, etc.)
  • You have viewed more than 60 minutes of lesson content in total
  • Either of the above conditions applies

How We Track Usage

Our platform automatically tracks how much lesson content you have viewed and whether you have downloaded any course materials. This data is used to determine refund eligibility.

Important: Viewing time is tracked cumulatively across all lessons in a course. If you watch 30 minutes of Lesson 1 and 31 minutes of Lesson 2, your total is 61 minutes and you would no longer be eligible for a refund.

How to Request a Refund

If you believe you are eligible for a refund, please contact our support team with your account email and the course name.

Contact Support

support@thinkingforachange.info

Our team will review your account activity to verify eligibility. Eligible refunds are typically processed within 5-7 business days.

Subscription Cancellations

Subscription plans (Starter, Professional, Enterprise) can be cancelled at any time. When you cancel, you retain access until the end of your current billing period. No partial refunds are issued for unused portions of a billing cycle.

The refund policy above applies to individual course purchases only.